Privacy Policy

Last updated: September 13 2025

This policy explains what information we collect, how we use it, and the choices you have. It applies to visitors and clients worldwide.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email, phone number, company/artist name.

  • Service details: information you provide about your project or booking.

  • Payment details: if relevant for billing (processed securely by third-party providers).

  • Technical data: IP address, browser type, device, pages visited (via cookies or analytics).

2. How We Use Your Information

We use your information only for purposes such as:

  • Responding to enquiries and providing our services.

  • Managing bookings, contracts, and payments.

  • Sending updates or marketing emails (only with your consent).

  • Improving our website, services, and client experience.

We do not sell your personal information.

3. Sharing of Information

We may share your information only with:

  • Trusted service providers (e.g. payment processors, hosting platforms, email tools) who help us deliver our services.

  • Legal authorities if required by law.

We require any third parties to keep your data secure and only use it for the purposes we specify.

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Analyse website traffic and performance (e.g. Google Analytics).

  • Improve usability and personalise content.

You can control or disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access. However, no system is 100% secure.

6. International Users

If you access our site from outside Canada, your information may be transferred to and processed in Canada or other countries where we or our providers operate. We ensure adequate protection in line with GDPR requirements.

7. Your Rights

Under GDPR (EU/UK)

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Restrict or object to certain processing.

  • Data portability (receive a copy of your data in a usable format).

  • Withdraw consent at any time (for marketing, etc.).

Under CCPA (California)

California residents have the right to:

  • Know what personal data we collect and how it is used.

  • Request deletion of your personal data.

  • Opt out of the sale of personal data (we do not sell data).

  • Non-discrimination for exercising privacy rights.

To exercise your rights, contact us at info [@] touringmanager [dot] com. We may need to verify your identity before fulfilling requests.

8. Data Retention

We keep personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with the new “last updated” date.

10. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

Raj Chohan
Email: info [@] touringmanager [dot] com